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Samsung Trade in & Trade Up FAQs

SAMSUNG TRADE IN & TRADE UP

FREQUENTLY ASKED QUESTIONS:


1. What is the Samsung Trade In & Trade Up Promotion?
The Samsung Trade In & Trade Up Promotion offers customers an opportunity to trade in their existing devices and receive additional discounts on top of the trade-in value when upgrading to the latest foldable devices.

2.  How much additional discount can I get through the Samsung Trade In & Trade Up Promotion?
You can receive up to P2,000 in additional discount on top of the trade-in value when you trade up to the latest foldable devices.

3. Are there specific devices that qualify for the additional discount?
Yes, there are specific devices that qualify for different additional discounts:
a. Upgrade to Samsung S22, S23, Fold 4, or Flip 4 and get P1,000 additional discount.
b. Switch from an Apple iPad to the latest foldable and receive P2,000 additional discount if your iPad has a trade-in value of at least P15,000.
c. Switch from Apple iPhone 11, 12, 13, or 14 (excluding mini) to the latest foldable and enjoy P2,000 additional discount.

4. How do I know if my device qualifies for trade-in?
You can visit any Digital Walker stores to check the eligible devices for trade-in. Our representatives will assist you in assessing the value of your device. you can find the list of branches at this link: https://digitalwalker.ph/pages/offline-stores

5. Is there a limited time for this promotion?
The promo duration will end on August 31, 2023.

6. What happens if I decide not to upgrade after getting a trade-in assessment?
If you choose not to upgrade after receiving a trade-in assessment, you can still proceed with the trade-in process, but you won't be eligible for the additional discount.

7. What happens to my traded device after the trade in?
Traded devices are either refurbished and resold or recycled responsibly, aligning with our commitment to sustainability.

8. How do I get started with the trade in process?
To begin, visit our physical stores to learn more about the trade in process and receive assistance from our staff.

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