Samsung Pre-order
PRE-ORDER THE SAMSUNG GALAXY S24 SERIES HERE
FREQUENTLY ASKED QUESTIONS:
1. Where can I pre-order?
The pre-order for the Samsung Galaxy S24 Series is available on Digital Walker Website and select Digital Walker stores.
Digital Walker One Bonifacio
Digital Walker Glorietta 2
Digital Walker SM Mall Of Asia
Digital Walker SM Megamall
Digital Walker SM Aura
Digital Walker Ayala Malls Manila Bay
Digital Walker SM Grand Central
Digital Walker Robinsons Antipolo
Digital Walker SM North Edsa
Digital Walker Eastwood Mall
2. When is the pre-order duration?
The pre-order duration for the Samsung Galaxy S24 Series is on January 20, 2024 to February 6, 2024 (11:00 PM) for website.
For Digital Walker stores, pre-order duration is January 20, 2024 to February 6, 2024 during mall hours.
3. What are the perks that I can get when I pre-order the Samsung Galaxy S24 Series?
Customers who will purchase the Samsung Galaxy S24 Series from January 20, 2024 to February 6, 2024 (11:00PM) will automatically get a FREE memory upgrade within model series.
4. How do I place my order?
- Customers can visit the Digital Walker website at https://digitalwalker.ph/ to place an order.
- Take note that stocks may vary per model / color. It is not guaranteed that the units you want will be available as this will be on a first come, first serve basis.
- Customers will have to pay for the pre-ordered units in full via any of the available payment methods online.
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Pre-ordered units will be shipped to the customer once it is ready. Claiming dates for customers will be divided into three (3) batches per region, depending on when they pre-ordered:
- All major debit / credit cards (Visa, MasterCard, JCB)
- Three (3) months installment (BPI and HSBC)
- Online banking via DragonPay
- Over-the-Counter non-banks via DragonPay
- e-Wallets such as GCash, GrabPay, Coins.PH, Shopee Pay, and PayMaya
- Cash Installments through TendoPay
- eGifts from GiftAway
You may visit https://digitalwalker.ph/pages/payment for more details.
6. Do I have to pay in full?
Yes, the full amount of Samsung Galaxy S24 Series must be paid. No refunds and cancellations will be accepted.
In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.
7. What are the available delivery methods?
For Metro Manila pre-orders, our own logistics team will be handling the delivery of your item. For provincial orders, we use LBC (with insurance) to ship your orders.
You may visit https://digitalwalker.ph/pages/delivery-faq for more details.
8. I have more questions, who do I contact?
For retail purchases, you may contact Digital Walker SM Mall of Asia directly at (02) 8772 4657
For website purchases, you may email us at inquiry@digitalwalker.ph and our Customer Engagement Team will gladly assist you.