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Free shipping for Metro Manila orders worth P2,000 and above
Free shipping for Metro Manila orders worth P2,000 and above
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Oneplus 13 and 13R Pre-Order FAQ's:

1.  Where can I pre-order?

The pre-order for the OnePlus 13 and OnePlus 13R is available at:

  • Digital Walker SM North Edsa
  • open_source by Beyond the Box Greenhills Mall
  • open_source by Beyond the Box Parqal Aseana
  • Digital Walker Website
2.  When is the pre-order duration?
  • From January 10, 2025 to January 15, 2025
  • Selected Digital Walker store will depend on mall hours.
  • Online stores will be available from January 10, 2025 (12:01 AM) to January 15, 2025 (10:00 PM)

3.  What are the perks that I can get when I pre-order OnePlus 13 and OnePlus 13R?

Customers who purchase the OnePlus 13 will receive the following freebies worth PHP 5,570:

  • OnePlus Nord Buds 3 Gray
  • OnePlus SUPERVOOC 100W Power Adapter
  • OnePlus 13 Sandstone Magnetic Case
Customers who purchase the OnePlus 13R will receive the following freebies worth PHP 4,280:
  • OnePlus Nord Buds 3 Gray
  • OnePlus SUPERVOOC 100W Power Adapter

ONLINE PRE-ORDER THROUGH DIGITAL WALKER WEBSITE

  • Free shipping for pre-orders within Metro Manila for orders of Php 2,000 and above.
  • Installment of up to 3 months with 0% interest for BPI, UnionBank and HSBC credit card holders.
  • Earn DW Plugged Points to use on your next purchase.
4.  How do I place my order?
  • Orders will be accepted at the participating stores mentioned above

WALK-IN PRE-ORDER AT SELECTED DIGITAL WALKER RETAIL STORES

  • Customers can pre-order at the participating stores above.
  • Store staff will accommodate pre-orders. Take note that stocks may vary per model / color. It is not guaranteed that the units you want will be available as this will be on a first come, first serve basis.
  • Customers will have to pay for the pre-ordered units in full via any of the available payment methods in-store.
  • Our store staff will contact the customer once the order is ready for pick-up. Pre-ordered units can be claimed at the same store where the customer pre-ordered. Availability date of the units
  • will be within 7-15 working days from pre-order date.

ONLINE PRE-ORDER THROUGH DIGITAL WALKER WEBSITE

  • Customers can visit the Digital Walker to place an order.
  • Take note that stocks may vary per model/color. It is not guaranteed that the units you want will be available as this will be on a first come, first serve basis.
  • Customers will have to pay for the pre-ordered units in full via any of the available payment methods online
  • Pre-ordered units will be shipped to the customer once it is ready. Availability date of the units will be within 7-15 working days from end of pre-order date.

5.  What are the available payment methods?

Pre-Order at Retail Stores

Different payment options available, but may vary per branch:

  • Cash
  • Debit / Credit Straight Charge
  • 3/6/12/24 months installment on applicable banks
  • Online Bank Transfer (BDO, BPI, and UnionBank) – for verification from 10:00am to 4:00pm (Weekdays only)
  • Gcash
  • eGifts from Giftaway

*For Credit Card Installment: Tenor per month may vary per bank.

Digital Walker Website: 

  • All major debit / credit cards (Visa, MasterCard, JCB)
  • Three (3) months installment (BPI, UnionBank, HSBC)
  • Online banking via DragonPay
  • Over-the-Counter non-banks via DragonPay
  • e-Wallets such as GCash, GrabPay, Coins.PH, Shopee Pay, and PayMaya
  • Cash Installments through TendoPay and BillEase
  • eGifts from GiftAway

  You may visit HERE for more details.

6.  Do I have to pay in full?

  • Yes, the full amount of OnePlus 13 and OnePlus 13R must be paid to confirm your pre-order. No refunds and cancellations will be accepted.

In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.

7.  What are the available delivery methods?

IN-STORE:

  • For customers who will pre-order via walk-in at Digital Walker, store pick-up is the only option available. Customers must pick-up their units at the same store where they placed their pre-order.

DIGITAL WALKER WEBSITE

  • For Metro Manila pre-orders, our own logistics team will be handling the delivery of your item. For provincial orders, we use LBC (with insurance) to ship your orders.

You may visit HERE for more details.

8.  I have more questions, who do I contact?

  • For retail purchases, you may view the contact information for each store here.
  • You may email us at inquiry@digitalwalker.ph and our Customer Engagement team will gladly assist you.