ONEPLUS NORD 3 5G 16+256GB MISTY GREEN
FREQUENTLY ASKED QUESTIONS:
1. Where can I order?
The pre-order for the OnePlus Nord 3 5G 16+256GB Misty Green is available on select Digital Walker retail stores. (See below for the list of stores)
2. When is the pre-order duration?
The pre-order duration for the OnePlus Nord 3 5G 16+256GB Misty Green is from July 14, 2023 to July 20, 2023 based on mall hours.
3. What are the pre-order mechanics?
a. Those who will purchase OnePlus Nord 3 5G 16+256GB Misty Green will be given OnePlus Nord Buds 2r as a freebie.
4. How do I place my order?
Pre-orders will be accepted at the following retail stores / channels:
WALK-IN PRE-ORDER AT ANY DIGITAL WALKER RETAIL STORES
a. Customers can pre-order at select Digital Walker retail stores.
- Digital Walker SM Aura
- Digital Walker Ayala Glorietta 2
- Digital Walker SM Megamall
- Digital Walker SM Mall of Asia
- Digital Walker Ayala One Bonifacio
- Digital Walker KCC Mall Zamboanga
- Digital Walker Ayala Cebu
- Digital Walker Robinsons Ermita
- Digital Walker Shangri-La EDSA
- Digital Walker Trinoma
c. Customers will have to pay for the pre-ordered units in full via any of the available payment methods in-store.
d. Our store staff will contact the customer once the order is ready for pick-up. Pre-ordered units can be claimed at the same store where the customer pre-ordered. Availability date of the units will be within 7-21 working days from pre-order date.
5. What are the available payment methods?
b. Debit / Credit Card Straight Charge
c. Credit Card Installment
d. Home Credit
e. Online bank transfer (BDO, BPI, and Unionbank)
h. Maya/BDO Pay
6. Do I have to pay in full amount?
Yes, the full amount of the OnePlus Nord 3 5G 16+256GB Misty Green must be paid to confirm your pre-order and no refunds and cancellations will be accepted.
In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.
7. What are the available delivery methods?
For customers who will pre-order via walk-in at any of the Digital Walker retail stores, store pick-up is the only option available. Customers must pick-up their units at the same store where they placed their pre-order.
You may visit https://digitalwalker.ph/pages/delivery-faq for more details.
8. Will I receive the OnePlus Nord 3 5G and OnePlus Nord Buds 2r (freebie) immediately?
As this is a pre-order arrangement, the OnePlus Nord 3 5G 16+256GB Misty Green and OnePlus Nord Buds 2r (freebie) will be available for claiming within 7-21 working days from the pre-order date.
9. I have more questions, who do I contact?
For retail purchases, you may contact the stores directly through the contact numbers listed here.
For website purchases, you may email us at firstname.lastname@example.org and our Customer Engagement Team will gladly assist you.