Frequently Asked Questions:
1. Where can I pre-order?
The pre-order for the Nothing Headphone (1) is available at:
The pre-order for the Nothing Headphone (1) is from July 10 to 23, 2025, from 10:00AM to 10:00PM.
3. What are the perks that I can get when I pre-order the Nothing Headphone (1)?
All customers who purchase the Nothing Headphone (1) during the pre-order period through online stores will received ALL exclusive:
3. What are the perks that I can get when I pre-order the Nothing Headphone (1)?
All customers who purchase the Nothing Headphone (1) during the pre-order period through online stores will received ALL exclusive:
- Nothing Headphone Protective Cover
- Nothing Headphone Paper Bag
ONLINE PRE-ORDER THRU DIGITAL WALKER WEBSITE
ONLINE PRE-ORDER THRU DIGITAL WALKER WEBSITE
- Free shipping for pre-orders within Metro Manila for orders P2,000 and above.
- Installment of up to 3 months with 0% interest BPI, UnionBank, and HSBC credit card holders.
- Earn DW Plugged Points to use on your next purchase.
- Insured and secure delivery via our own logistics for Metro Manila orders and via LBC for orders outside Metro Manila
ONLINE PRE-ORDER THRU DIGITAL WALKER SHOPEE AND NOTHING SHOPEE
- Free shipping on all pre-orders
4. How do I place my order?
- Customers can visit the online stores mentioned above to place an order.
ONLINE PRE-ORDER THRU DIGITAL WALKER SHOPEE AND NOTHING SHOPEE
- Free shipping on all pre-orders
4. How do I place my order?
- Customers can visit the online stores mentioned above to place an order.
- Take note that stocks may vary per model / color. It is not guaranteed that the units you want will be available as this will be on a first come, first serve basis.
- Customers will have to pay for the pre-ordered units in full via any of the available payment methods online.
- Pre-ordered units will be shipped to the customer once it is ready. Availability date of the units and exclusive gifts will be within 14-21 working days from pre-order date.
5. What are the available payment methods?
5. What are the available payment methods?
DIGITAL WALKER WEBSITE:
- All major debit / credit cards (Visa, MasterCard, JCB)
- Three (3) months installment (BPI, UNIONBANK, and HSBC)
- Online banking via DragonPay
- Over-the-Counter non-banks via DragonPay
- e-Wallets such as GCash, GrabPay, Coins.PH, Shopee Pay, and PayMaya
- Cash Installments through TendoPay and BillEase
DIGITAL WALKER SHOPEE AND NOTHING SHOPEE:
- ShopeePay
- SeaBank
- SPayLater
- Payment Center/e-Wallet
- Linked Bank Account
- Credit/Debit card
Yes, the full amount of a Nothing Headphone (1) must be paid. No refunds and cancellations will be accepted.
In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.
7. What are the available delivery methods?
DIGITAL WALKER WEBSITE:
In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.
7. What are the available delivery methods?
DIGITAL WALKER WEBSITE:
For Metro Manila pre-orders, our own logistics team will be handling the delivery of your item. For provincial orders, we use LBC (with insurance) to ship your orders.
You may visit here for more details.
DIGITAL WALKER SHOPEE AND NOTHING SHOPEE:
You may visit here for more details.
DIGITAL WALKER SHOPEE AND NOTHING SHOPEE:
Shopee Logistics will be handling the delivery of your item.
8. I have more questions, who do I contact?
For website purchases, you may email us at inquiry@digitalwalker.ph and our Customer Engagement Team will gladly assist you.
For Shopee pre-orders, you can send us a private message through the Shopee App and our Customer Service Team is ready to assist you.
For Shopee pre-orders, you can send us a private message through the Shopee App and our Customer Service Team is ready to assist you.