FREQUENTLY ASKED QUESTIONS:

1. Where can I pre-order?
The pre-order for the Huawei Fit 3 is available at:

May 14, 2024 - May 23, 2024

All Digital Walker stores,

1. Digital Walker Machines TriNoma
2. Digital Walker Ayala Malls Abreeza
3. Digital Walker Ayala Malls Manila Bay
4. Digital Walker Ayala Center Cebu
5. Digital Walker Glorietta 2
6. Digital Walker One Bonifacio
7. Digital Walker Ayala Malls at The 30th
8. Digital Walker TriNoma
9. Digital Walker Centrio CDO
10. Digital Walker Greenhills VMall
11. Digital Walker Eastwood Mall
12. Digital Walker Uptown Mall
13. Digital Walker Okada Manila
14. Digital Walker Robinsons Ermita
15. Digital Walker Powerplant Mall Rockwell
16. Digital Walker Shangri-La Mall
17. Digital Walker SM Aura
18. Digital Walker SM Baguio
19. Digital Walker SM Cebu
20. Digital Walker SM Mall of Asia
21. Digital Walker SM North EDSA
22. Digital Walker SM Southmall
23. Digital Walker S Maison at Conrad Manila
24. Digital Walker The Podium
25. Digital Walker The Outlets at Lipa
26. Digital Walker SM Megamall
27. Digital Walker SM Sta. Mesa
28. Digital Walker SM Grand Central
29. Digital Walker Robinsons Galleria
30. Digital Walker Robinsons La Union
31. Digital Walker KCC Mall Zamboanga
32. Digital Walker SM Tanza Cavite
33. Digital Walker Ayala Triangle Gardens (Serene)
34. Digital Walker Robinsons Antipolo
35. Digital Walker Evia Lifestyle Center
36. Digital Walker Greenbelt 5
37. Digital Walker Bonifacio High Street
38. Digital Walker SM Telabastagan
39. Digital Walker Ayala Malls Circuit Makati
40. Digital Walker SM Rosario
41. Digital Walker SM San Pedro
42. Digital Walker SM Araneta City
43. Digital Walker SM Sto. Tomas
44. Digital Walker Ayala Solenad
45. Digital Walker SM Valenzuela
46. Digital Walker Clark Airport
47. Digital Walker Greenhills Mall
48. Digital Walker Vista Mall Sta. Rosa
49. Digital Walker SM Bacoor
50. Digital Walker SM Daet

All open_source by Beyond the Box stores,

1. open_source by Beyond the Box Mitsukoshi BGC
2. open_source by Beyond the Box Aseana Parqal
3. open_source by Beyond the Box Nustar Resort & Casino
4. open_source by Beyond the Box Robinsons Gapan
   

2. When is the pre-order duration?
May 14, 2024 - May 23, 2024, mall hours

3. What are the perks that I can get when I pre-order the Huawei Fit 3?
Customers who will purchase the Huawei Fit 3 during the pre-order period will automatically get the following:

Kindly note that freebies will be fulfilled starting May 24, 2024. Kindly allow an additional 7-14 working days for provincial areas.

• Huawei Freebuds SE 2, worth P1,599
• Huawei Leisure Gift Set (Tote Bag & Coffee Cup), worth P1,999

4. How do I place my order?
Orders will be accepted at the participating stores mentioned above:

• Customers can pre-order at the participating stores above.
• Store staff will accommodate pre-orders. Take note that stocks may vary per model / color. It is not guaranteed that the units you want will be available as this will be on a first come, first serve basis.
• Customers will have to pay P500 as down payment for the pre-ordered units.
• Our store staff will contact the customer once the order is ready for pick-up. Pre-ordered units can be claimed at the same store where the customer pre-ordered

5. What are the available payment methods?

Different payment options available, but may vary per branch:

• Cash
• Debit / Credit Straight Charge
• Credit Card Installment up to 24 months installment
• Note: Tenor per month may vary per bank
• Online Bank Transfer (BDO, BPI, and Unionbank)
• Gcash
• Sodexo / Egift / Giftaway
• Maya / BDO Pay

6. Do I have to pay in full?
₱500 down payment must be paid to secure a unit during pre-order. No refunds and cancellations will be accepted for the down payment.

Once the pre-ordered device is ready for pick-up, customer must pay the remaining balance to get the Huawei Fit 3 and the freebies included.

In response to heightened risk of credit card fraud or product theft, transactions made online will undergo a quick verification process. Rest assured that these verification efforts are set in place for our mutual safety and protection. All data information collected will be handled with utmost confidentiality and in accordance with the Data Privacy Act of 2012.

7. What are the available delivery methods?
For customers who will pre-order via walk-in at Digital Walker and open_source by Beyond the Box stores, store pick-up is the only option available.

8. I have more questions, who do I contact?
For retail purchases, you may view the contact information for each store here.